You are looking at Matrix Requirements status page. We are publishing here the status of all our services from 11-Nov-2017
Public Website
Our public website https://matrixreq.com
Operational
90 days ago
100.0
% uptime
Today
Production servers
Operational
90 days ago
99.98
% uptime
Today
America production servers
Our production servers in America
Operational
90 days ago
99.99
% uptime
Today
Europe production servers
Our production servers in Europe
Operational
90 days ago
99.97
% uptime
Today
Asia/Oceania production servers
Our Asia and Australia production servers
Operational
90 days ago
100.0
% uptime
Today
JIRA Service Desk
Our JIRA Service Desk application at https://matrixreq.atlassian.net/servicedesk/customer/portal/1
Operational
90 days ago
100.0
% uptime
Today
Emails
Our email service @matrixreq.com
(If this service is down, the emails sent to support@matrixreq.com would not be converted to service desk ticket, please use https://matrixreq.atlassian.net/servicedesk/customer/portal/1 if that happens)
Operational
90 days ago
100.0
% uptime
Today
Backup servers
Our replication backup servers
Operational
90 days ago
100.0
% uptime
Today
Jira Service Management Jira Service Management Web
Operational
Jira Service Management Jira Service Management Email Requests
Operational
Jira Service Management Service Portal
Operational
mailgun API
Operational
mailgun Outbound Delivery
Operational
Stripe API
Operational
Stripe JS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The Issue has been resolved. We are anyway monitoring the situation.
Sep 21, 20:46 CEST
Investigating -
We are investigating. If your instance is affected, you can use https://rep-instance.matrixreq.com (replacing instance with your instance name) - that will let you look at all your data in read-only (and produce documents if needed)
Sep 21, 20:31 CEST