Fire in Strasbourg, France
Incident Report for Matrix Requirements
Resolved
All data have been restored
Posted Mar 10, 2021 - 11:19 CET
Monitoring
Most instances have been restored - you should be able to access your data. We continue checking the data integrity and keep you updated.
Posted Mar 10, 2021 - 10:52 CET
Update
All customer's instances have been restored to other servers. Still working on all free trials.
Posted Mar 10, 2021 - 10:09 CET
Update
We are restoring instances in other data centers.
Posted Mar 10, 2021 - 09:34 CET
Identified
There is a fire in one of OVH's datacenters in Strasbourg, France. We are activating our Disaster Recovery Plan
Posted Mar 10, 2021 - 08:30 CET
This incident affected: Production servers (Europe production servers).